Returning Clients: If you have not been to the clinic in 3 months or longer, or are seeking treatment for a new issue; please make sure to book an Initial Assessment for your visit.

ICBC Clients: Please make sure to book only an Initial or Subsequent appointment. (Extended appointments are not covered by ICBC).

WSBC Clients: If you are looking to book an Initial Assessment, please contact the clinic to book.

New Clients: Please come to the clinic 10 minutes prior to your appointment time to register and/or fill in consent forms.

Cancellation Policy : Cancellations made within the 24-hour window may be subject to a cancellation fee (Service charges are the full rate of therapy appointments). We understand that unforeseen circumstances can arise, and we will take them into consideration on a case-by-case basis. However, repeated late cancellations or no-shows may result in the full fee for the scheduled appointment.